Terms and conditions

Some times terms and conditions can be confusing. We try to keep them as simple as possible.

Notonlyogres.com and Not Only Ogres AB
Notonlyogres.com is an online store for Not Only Ogres’ US and international customers from outside the European Economic Area. For customers from the European Economic Area we offer our European store notonlyogres.eu and our Swedish store notonlyogres.se.

Not Only Ogres AB is a limited company incorporated in Sweden.

Consumer protection
Not Only Ogres is subject to Swedish and European consumer protection law.

Personal data
By shopping at Not Only Ogres you agree to the handling of personal data as described in our privacy statement.

Taxes and customs
If you are a Californian resident all your purchases will be subject to Californian sales tax of 7.5%. If you are logged in and have made a previous purchase at Not Only Ogres the prices will show including tax otherwise the tax will be added on top of the price and shown before check out.

If you live outside of the USA your orders may incur customs fees and sales tax, depending on destination country. The fee may vary depending on your order value, country limits, and other factors. You yourself are responsible for paying these taxes and fees.

All prices are shown in US dollars and are exclusive of any customs fees or sales taxes that may be incurred by the import of our products to countries other than the US. Not Only Ogres reserves the right to change prices for the products in our online store at any time and to correct pricing errors that may inadvertently occur. Any price changes will not affect an order that has already been accepted by Not Only Ogres.

Ordering and paying for products
All orders are placed online through notonlyogres.com. To be able to track your order, simplify future purchases and receive better customer service we recommend that you create a personal profile.

All orders are processed through a secure encrypted connection and can be paid by either Visa, MasterCard, American Express, JCB or Diners Club. If you have a Skrill account, you can also pay using your Skrill Digital Wallet.

After receiving your order, we will e-mail you an order confirmation. You will then be able to follow the progress of your order online through your profile page at notonlyogres.com.

All our products are produced at the time of ordering and It takes about 2-7 business days to prepare your selected products for shipping. The delivery times are dependent on distance, and the shipping method you chose. For detailed information see the table at our shipping page.

Customer service
We offer customer service through an online service. All customer service inquiries that are submitted when you are logged in to your account will be logged and assigned to a customer care agent. This assures that you can follow your request for service and get the best help possible.

You have the right to withdraw from your purchase and return any unwanted products within 14 days of receiving the products you ordered. For detailed information regarding returns see our separate information.

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